For ages 21+

lt99 Responsible Gaming —
Safe and Enjoyable Gaming

lt99 believes gaming should be entirely for entertainment. We are committed to your protection — through deposit limits, self-exclusion and 24/7 support.

Why is responsible gaming important?

Online gaming and betting can be an enjoyable form of entertainment, but without boundaries it can lead to financial and mental health problems. lt99 has put in place a range of effective safeguards to ensure responsible gaming for players in Bangladesh. Our goal is to keep your experience safe, transparent and fun.

Responsible gaming means more than just being aware of your own playing habits — it means seeking help when needed, keeping yourself within limits, and not placing gaming above other responsibilities and joys in life. lt99 stands by your side on that journey — always.

Warning
Gaming is for entertainment only. If you feel that gaming is having a negative effect on your daily life, family or financial situation, contact our 24/7 live chat support immediately.

Our Protection Tools

lt99 provides these powerful tools to keep your gaming experience safe.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Requests to increase a limit take 24 hours to apply — this delay gives you the opportunity to make a well-considered decision.

Financial Protection

Time-Out Feature

If you feel you need a break, use the time-out option. Your account can be temporarily suspended for anywhere between 24 hours and 6 weeks. During this time you will not be able to log in or place bets, but your account will not be permanently closed.

Temporary Break

Self-Exclusion

If you feel that gaming is getting out of your control, self-exclusion is your best option. You can exclude yourself from lt99 for anywhere from 6 months to permanently. Once this decision is applied, it cannot be changed without a specific cooling-off period.

Long-Term Protection

Betting History Review

You can view your complete betting history at any time. Regularly check how much time and money you are spending. Staying aware of your own patterns is the first step toward responsible gaming.

Transparency

Reality Check Reminder

After playing for an extended period, you will be automatically reminded how long you have been playing. This reminder helps you return to real life and make the right decisions.

Time Awareness

24/7 Support Service

If you have any concerns about gaming, contact our Bengali live chat support at any time, day or night. Our trained team will assist you without hesitation in finding the right path forward.

Mental Health Support

21+ Age Verification Required

To open an account and play at lt99, a player must be 21 years of age or older. Keeping minors protected from gaming is our highest priority.

ID verification is mandatory at the time of registration. If there is any doubt, we may request additional documents at any time. If you think a minor may be able to access your account, contact us immediately and change your password.

  • Age verification required at registration
  • Use a password lock on your device
  • Do not share your account information with anyone else
  • Keep devices protected from minors
21+ Only
To use this platform

Online gaming is not for those under 21 years of age in Bangladesh. If you know someone who is a minor and gaming, please let us know — we will take prompt action. We are always vigilant in protecting children and teenagers.

Signs of Problematic Gaming

If you notice any of the following signs in yourself, do not hesitate to seek help.

  • The tendency to bet more after a loss to recover losses
  • Being unable to stop gaming or feeling restless
  • Hiding your gaming habits from family and friends
  • Borrowing money or breaking savings for gaming
  • Neglecting work, studies, or family responsibilities
  • Feeling irritable or anxious when unable to game
  • Spending more than your set budget
  • Lying about gaming
Seeking help is not a weakness
If you notice any of the above signs in yourself, contact lt99's 24/7 live chat support. Our team will assist you with complete confidentiality.

How to Set Limits

Setting limits on your lt99 account is a simple process. Follow the steps below:

1

Log in to your account

Sign in to lt99 with your username and password.

2

Go to Account Settings

Find the "Responsible Gaming" option from the profile menu.

3

Choose your preferred limits

Set deposit limits, session limits, betting limits, or time-out — whichever you need.

4

Save

Confirm the changes. Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.

Safe Gaming Tips

These tips will help you practise responsible gaming:

  • Set a budget for yourself before you start gaming and stick to it.
  • Only bet money that you can afford to lose without it affecting your life.
  • Do not think of gaming as a source of income — it is entertainment only.
  • Avoid playing when drinking or feeling emotionally unsettled.
  • Take regular breaks and spend time in real life.
  • Do not bet more to try to recover losses after losing.
  • Talk openly with family and friends about your gaming habits.
  • Review your gaming history regularly.

Contact Us for Help

If you feel gaming is causing a problem, lt99's specialist team is here for you.

24/7 Bangla Live Chat Support

Our trained support team is ready to talk in Bangla around the clock. Gaming issues, limit setting, or self-exclusion — feel free to ask about anything.

Live Chat: Available at all times (BST)

Responsible Gaming FAQs

Find answers to the most frequently asked questions all in one place.

Log in to your lt99 account, go to the Account Settings menu, and find the deposit limit option under the "Responsible Gaming" section. There you can set daily, weekly or monthly limits. Reducing a limit takes effect immediately. If you need help, contact us via 24/7 live chat.

Self-exclusion can be temporary (minimum 6 months) or permanent — both options are available. After a permanent exclusion, reactivating the account is not possible. Once a temporary exclusion ends, you may apply again only after a specified cooling-off period has passed.

A time-out is a temporary break (24 hours to 6 weeks) after which the account is reactivated automatically. Self-exclusion is longer-term (minimum 6 months or permanent) and requires a separate request to reactivate the account once the period ends. If gaming has become a serious problem, self-exclusion is the right choice.

Contact lt99's 24/7 live chat support or send an email to [email protected]. Our team will assist you with complete confidentiality. We will guide you through everything from setting limits to applying for self-exclusion.

No. Age verification is mandatory to open an account at lt99. Anyone under 21 years of age cannot use this platform. In any case of doubt, we may request additional identification, and the account may be suspended until age is confirmed.

After an interval you set in your settings (for example every 30 minutes or 1 hour), a pop-up message appears telling you how long you have been playing and how much you have spent. At that point you can choose to continue playing or take a break — this feature gives you the opportunity to make that decision consciously.

Play responsibly,
stay happy

Enjoy cricket, slots, or casino at lt99 — whatever game you like, within your limits. Our safety tools are always here for you.

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